OPOM Complaint Process

The complaint process is vital to the promotion of police accountability and transparency.

Six step complaint process graphic

The complaint process is vital to the promotion of police accountability and transparency. Upon receiving your complaint, the OPOM  will review and identify potential allegations. OPOM  will then forward your complaint to the FWPD  Internal Affairs Unit for investigation. The FWPD complaint investigation can take up to 90 days. During that time, OPOM  will confer with FWPD  to monitor the investigation. Afterwards, OPOM  will conduct a review of the FWPD investigation and provide recommendations as appropriate. You will be notified upon the completion of the OPOM review.

Please enter the information into each section.  Once completed, press; Electronically Sign and Submit and the form will be sent electronically to the Office of the Police Oversight Monitor. The OPOM  is NOT part of the Fort Worth Police Department.  By telling us about your experience, you help us better serve you.  Feel free to contact us with questions at PoliceOversight@fortworthtexas.gov.

 


Upon receiving your complaint

The OPOM will review and identify potential allegations. OPOM will then forward your complaint to the FWPD Internal Affairs Unit for investigation. The FWPD complaint investigation can take up to 90 days. During that time, OPOM will confer with FWPD to monitor the investigation. Afterwards, OPOM will conduct a review of the FWPD investigation and provide recommendations as appropriate. You will be notified upon the completion of the OPOM review.