Trinity Metro expands on-demand service in Near Southside

Published on October 07, 2020

Trinity Metro’s Near Southside ZIPZONE, an on-demand daily transportation option, is expanding its service area to include more access to grocery shopping and medical facilities.

Beginning Sunday, Oct. 11, the new area goes south of East Hattie Street to East Berry Street, with the eastern boundary at South Riverside Drive and the western boundary at Eighth Avenue. The larger area includes a Fiesta, Walmart Neighborhood Market and additional coverage for neighborhood residents to reach medical facilities with ease.

“As we continue to prioritize the health and well-being of our community, it begins with focusing on access,” said Mayor Betsy Price. “Expanding this existing ZIPZONE to include numerous grocery stores and medical services is one step in ensuring our community has access to essential services.”

Wayne Gensler, vice president and COO of bus and paratransit, said the timing is right for expanding the Near Southside ZIPZONE.

“Shortly after we began the service in July, we recognized the need for a broader boundary to better serve the community,” he said. “We want to make sure people have a reliable transit option for essential medical appointments and grocery shopping.”

To celebrate the expansion of the Near Southside ZIPZONE, one-way fares will be $1 Oct. 11-31. Beginning Nov. 1, the fares will be $3 each way.

The Near Southside ZIPZONE serves the region that encompasses Baylor Scott & White All Saints Medical Center, Cook Children’s Medical Center, John Peter Smith Hospital, Texas Heath Harris Methodist Hospital Fort Worth, Medical City Fort Worth, Moncrief Cancer Institute, and UT Southwestern Monty and Tex Moncrief Medical Center at Fort Worth. The zone also includes many restaurants and businesses on Magnolia Avenue.

The ZIPZONE, which is provided through a contract with Via, uses black Toyota Siennas for the shared rides from 6 a.m. to 8 p.m. daily. ZIPZONE connects with Trinity Metro TEXRail and Trinity Railway Express at the Fort Worth T&P Station and to bus routes 1, 4, 5a, 5b, 6, 9 and 14.

How it works

  • Download the Trinity Metro ZIPZONE app.
  • Use the app to order a ride.
  • View interactive map of service area at

The Near Southside ZIPZONE is the fourth on-demand service provided by Trinity Metro. In June, the Crowley ZIPZONE was launched to help residents get to destinations within the city and also to connect with all of Trinity Metro’s other services throughout Tarrant County. In 2019, the Mercantile ZIPZONE was started to connect bus and TEXRail riders in the area near Mercantile Center Station. The Alliance ZIPZONE began in early 2019 to help connect bus passengers with jobs in the area. The on-demand service is an innovative solution that complements Trinity Metro’s other public transportation options.