Winter Storm Recovery

Current as of March 5, 2021 at 12:15 p.m. Continue to check back for updates.

 

Disaster Declaration 02-18-2021(PDF, 923KB)

 


City Service Updates 

 

Winter Storm Uri Disaster Assistance Program

Neighborhood Services Department

817-392-7425

Forms:

 

Home repair assistance

  1. Neighborhood Services-Priority Repair Program: Apply for assistance with water, gas lines or water heaters damaged in the storm. https://www.fortworthtexas.gov/departments/neighborhoods/services/priorityrepair
  2. Water Department’s SmartRepair helps low-income homeowners fix minor water leaks. Call 817-392-2417.

     Applicants must be pre-qualified through the Community Action Partners (CAP) income verification process to be eligible for SmartRepair.  

 

Library

All library locations are currently operating Tuesday-Saturday. To find walk-in or curbside service locations, visit FortWorthLibrary.org/branches.  

 

Transportation & Public Works 

 Report potholes or unsafe road conditions by calling 817-392-1234 or use the MyFW App.

 

Water

Call the water utility call center at 817-392-4477 during its normal hours, 7 a.m. to 7 pm. Monday through Friday, to address customer account questions. Online and phone payment options are available 24/7. To report a water main break, call 817-392-4477.