Apply for CAP services

Through CAP programs, residents learn to become financially independent, reducing and eliminating their reliance on social services.   Community Action Partners will assess applications and solely determine eligibility and/or the amount of financial help available to each household based upon current total household income in the last 30 days. The city will pay assistance directly to the landlord, property management company, financial institution, mortgage company and/or utility provider.

There are two ways to apply for assistance:  Online or Mail-in Application. 

 Application must be complete and include all required documents to be processed.  

Process

How to Apply

The city will assess applications and solely determine eligibility and/or the amount of financial help available to each household based upon current total household income in the last 30 days. The city will pay assistance directly to the landlord, property management company, financial institution, mortgage company and/or utility provider.

 

Step 1.View the video on how to apply online.

View Video Before Applying Online

Step 2.Contact for questions or status check

For follow-up questions or to email missing documents, please contact us:

 

For online applications:

Email: caponline@fortworthtexas.gov

Call: 817-392-CAPO (2276)


For mail-in applications: 

An intake specialist will contact you once your application has been reviewed.
Phone: 817-392-5720 

 

For follow-up questions or status check.

If you applied online:

Email: caponline@fortworthtexas.gov

Phone: 817-392-CAPO (2276)

If you applied by mail: 

Email: caponline@fortworthtexas.gov

Phone: 817-392-5720 

 

 

For follow-up questions or status check.

If you applied online:

Email: caponline@fortworthtexas.gov

Phone: 817-392-CAPO (2276)

If you applied by mail: 

Email: caponline@fortworthtexas.gov

Phone: 817-392-5720 

 

 

Eligibility

Eligibility Requirements 

  • Must live in Tarrant County.
  • Must be the account holder or authorized user on utility account if requesting utility assistance. Utility assistance covers electricity, water and gas/ propane only.
  • Must be the primary lease or mortgage holder if requesting rental or mortgage assistance.
  • May only apply for rent, mortgage or utility assistance related to one primary property.

If applicable, provide documentation to prove hardship related to COVID-19 that renders the household unable to pay rent, mortgage, utilities and/or related household expenses such as medicine and food. See Checklist.

You are NOT eligible for rental assistance if you currently receive a form of rental assistance such as Housing Choice Voucher, VASH, CoC, Directions Home, etc. City of Fort Worth may make referrals to social and financial service agencies offering relevant services and resources.

Requirements

Checklist of Required Documents

In order to complete your application and receive services, the following scanned documentation is required. Documents can be scanned using a desk scanner, or by taking clear pictures of the documents with a phone or tablet.

If your application is incomplete due to missing one of the following scanned documents, you will be denied service.

ALL DOCUMENTS MUST BE SIGNED.

PLEASE INCLUDE COPIES OF THE FOLLOWING:

Step 1.Identification

  • Government Issued Picture ID for household members 16 and over; AND
  • Proof of US Citizenship for all household members (Birth Certificate, Passport, etc.); AND
  • Social Security cards for all household members (if applicable)

Step 2.Proof of Income or Hardship for All 18 and Over

  • Check stubs (past 30 days) OR
  • 2021 Award letter(s) for SNAP, Social Security, SSDI, VA, TANF, SSI, etc. ; OR
  • Pension Statements; OR
  • Receipt Book if paid in cash; OR
  • Child Support Statement; OR
  • Unemployment Income Statement; OR
  • Furlough letter; OR
  • Letter from employer showing reduction in hours/wages due to COVID-19; OR
  • Proof of inability to work due to COVID-19 AND Current medication prescription; OR
  • Declaration of Income Statement for household members 18 and older with no income or unable to obtain documentation

Step 3.Documentation of Assistance Requested

  • Current utility bills (front and back) and any disconnection notices for: Electric, Gas, Water. Account must be active (not disconnected); OR
  • Copy of lease agreement signed by all parties; OR
  • Mortgage statement; OR
  • Notice of delinquency from landlord or mortgage company AND Landlord acceptance of terms of assistance

Step 4.Other Documentation

  • Systematic Alien Verification for Entitlements (SAVE) Form. This form must be signed by everyone applying for assistance, whether US born or not US born.

Apply

Apply Online or Mail-in Application

There are two ways to apply for assistance:  Online or Mail-in Application. 

 

 Online Application

We recommend using a desktop or laptop computer. Please scan all your documents ahead of time and save them as JPEG or TIFF files.

You will need to download, print and attach the following documents to be processed. 

For details on preparing your documents, please view this video. 

Online Application

 

  

Mail-In Application 

  

Download, print and mail this Application, along with copies of your documents. Please affix sufficient postage to your application packet. Make sure all forms are signed. 

City of Fort Worth
Community Action Partners
PO Box 6519
Fort Worth, TX 76115

  
Mail-in Application(PDF, 522KB)  
 Mail-in Application (Spanish)(PDF, 1MB)  

Mail-In Application

Be sure to include copies, sign all forms and affix correct postage.


Mail to: 

Community Action Partners
Neighborhood Services Department      
PO Box 6519 
Fort Worth, Texas 76115

 

Questions/Status

For follow-up questions or status check.

 

If you applied online:

Email: caponline@fortworthtexas.gov

Phone: 817-392-CAPO (2276)

 

If you applied by mail: 

An intake specialist will contact you once your application has been reviewed.

Phone: 817-392-5720

 

 

This webpage is available in several languages, including Spanish, Vietnamese, etc., by click on the language selector on the top right of this page.

Downloads

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