817-392-4477 (Report water emergencies 24/7, Select Option 1)
 
MyWaterAccount@FortWorthTexas.gov
 
Call Center hours are 7 a.m. to 7 p.m. Monday through Friday, excluding city holidays.
 
Walk-in assistance is available 7:30 a.m. to 5:30 p.m. Monday through Friday, excluding city holidays.
908 Monroe St.
Fort Worth, TX 76102
 
Mailing Address for bill payments:
Fort Worth Water
P.O. Box 961003
Fort Worth, TX 76161-0003
 
Mailing address for other correspondence:
Fort Worth Water
P. O. Box 870
Fort Worth, TX 76102
 
View department leadership