Water and Wastewater rates

(Effective Jan. 1, 2020) Rates remain the same in 2021. 

The water utility is funded solely by the rates and fees it assesses and collects. No property tax dollars are used to fund water and wastewater operations.

Rates are per 100 cubic feet or CCF. One CCF equals 748.1 gallons.

Water and wastewater rates have two components - a volume charge and fixed monthly service charge based on water meter size. 

 

Water

Water Volume Rates

Customer Class Monthly Volume Inside city limits rate Outside city limits rate
Residential First 6 CCF $2.19/CCF $2.74/CCF
>6 to 18 CCF $3.07/CCF $3.84/CCF
>18 to 30 CCF $3.92/CCF $4.90/CCF
>30 CCF $4.73/CCF $5.91/CCF
Irrigation
> First 100 CCF $3.01/CCF $3.76/CCF
>100 CCF $3.90/CCF $4.88/CCF
Commercial All volumes $2.69/CCF $3.36/CCF
Industrial All volumes $2.61/CCF $3.26/CCF
Gas Well Drilling All volumes $5.85/CCF $7.31/CCF

 

Monthly Service Charge

 Meter Size Inside City Limits Outside City Limits
 5/8-inch x 3/4-inch $12.10 $15.13
 3/4-inch x 3/4-inch $12.35 $15.44
 1-inch $25.55 $31.94
 1 1/2-inch  $48.00 $60.00
 2-inch $75.00 $93.75
 3-inch $198.40 $248.00
 4-inch $339.80 $424.75
 6-inch $721.45 $901.81
 8-inch $1,260.20 $1,575.25
 10-inch $1,888.75 $2,360.94

 

Wastewater

Wastewater Volume Rates

Customer Class Inside city limit rates Outside city limit rates
Residential $4.17/CCF $5.21/CCF
Non-monitored Commercial and Industrial $4.06/CCF $5.08/CCF
Monitored Commercial and Industrial - volume $2.36/CCF $2.95/CCF
Monitored Commercial and Industrial - BOD $0.2738/lb. $0.3423/lb.
Monitored Commercial and Industrial - TSS $0.1841/lb. $0.2301/lb.

  

Wastewater Monthly Service Charge

Meter Size  Inside City Limits Outside City Limits
5/8-inch x 3/4-inch $6.85 $8.56
3/4-inch x 3/4-inch $7.15 $8.94
1-inch $12.60 $15.75
1 1/2-inch $22.25 $27.81
2-inch $33.75 $42.19
3-inch $86.65 $108.31
4-inch $147.20 $184.00
6-inch $310.60 $388.25
8-inch $541.30 $676.63
10-inch $810.40 $1,013.00
12-inch $1,013.00 $1,266.25

 

Additional information 

Fort Worth uses winter quarter averaging to determine the volume charged on residential wastewater bills for the 12-month period beginning in April of each year. The amount of water a household uses in the winter months is totaled and divided by the number of days during that period to obtain a daily average. This daily average is used to get a monthly average volume.

These months are used because water usage is usually at its lowest because of minimal landscape watering. The actual three-month period used is based on billing cycles. Generally, these are the residential bills with service dates beginning in December, January and February. Because February is a short month, some of the billing cycles may start in March. (NOTE: Winter quarter average cannot equal zero. There must be at least two months with greater than zero consumption, otherwise the winter quarter average will default to 9.00 CCF)

When water lines that serve a home are being replaced, residents are connected to a temporary service line that is not metered. During the replacement time frame, a resident’s winter quarter average consumption is used to bill water volume for that month or months.

For more information, please call Water Customer Service at 817-392-4477.

All meters measure the amount of water used in cubic feet. One cubic foot equals 7.481 gallons. Rates are per 100 cubic feet (CCF) which equals 748.1 gallons.

The Water Department reads both analog and digital meters at customer premises every month. This is a critical step in tracking and accurately billing for water that is used. Meters are read every business day in some part of the city, so your reading will not be calculated based on the calendar month.

See below for instructions on how to read your analog or digital meter. As you proceed, please note that all Fort Worth meters measure the amount of water used in cubic feet. The Water Department measures water use in CCF or hundred cubic feet. One hundred cubic feet is equal to 748.1 gallons. Be aware that the amount you are billed will not match the reading exactly unless you read the meter at the same time as the meter reader.

Analog meter image Analog Meter

Your analog water meter has a set of numbers similar to the odometer in your car, and the numbers spin as you use water. Simply read the numbers to know how many cubic feet of water you have used. In the illustrated example, the meter indicates that 7,896 cubic feet of water have been used. This number represents a starting point. At the end of the month, read the meter again. Subtract 7,896 from the end-of-the-month reading to find out how many cubic feet were used during the month.

The meter has a sweep hand and the numbers 0-9 arranged clockwise around the face, as shown in the illustration. One revolution of the sweep hand represents one cubic foot of water used. The meter face also has a leak indicator. This indicator may look like a triangle or gear on the left, or a two-color wheel in the center of the meter face. To determine a leak, turn off all water. If the indicator is moving, water is going through the meter, which means that a leak is possible.

Digital Meter

Digitial meter image If your water meter was replaced recently, you received a digital meter. These water meters feature an electronic display and have a number of advancements including greater reliability and higher-resolution readings.

The numbers on the screen show your water usage. In the illustration, 7,896.011 is the amount of water that has passed through the meter. To calculate your usage for the month, take the value of your first reading for the month and then subtract that from the end of the month number.

There are other helpful indicators on your digital water meter display. The 5/8” in the example above represents the size of the meter. "CF" indicates the meter records water use in cubic feet. When the flag icon is lit, it means that there may be a leak on the customer's side of the meter. Lastly, if the battery icon is on, the meter's electronic register has a low battery. The Water Department is responsible for replacing the batteries, which are expected to last about 20 years. Also, please note the wires attached to the meter are not in use at this time.

Submetering

The water utility does not submeter apartments units, condominiums, strip shopping centers and manufactured home communities. Fort Worth water utility master meters and bills the entire facility.

How the cost for water and wastewater is passed along to the individual tenants is the landlord’s decision. They can choose to submeter or allocate billing of water and wastewater rates to tenants.

Contacting the PUC

The Public Utility Commission of Texas has rules and regulatory practices for this. The local utility is not directly involved in these matters and has no authority in dispute intervention or resolution.

The Public Utility Commission of Texas has a toll-free consumer complaints hotline: 1-888-782-8477.