Accessibility & Accommodations

Accessibility & Accommodations image showing access to table with wheelchair

The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination against people with disabilities in employment (Title I), public services (Title II), public accommodations (Title III), telecommunications (Title IV), and other miscellaneous provisions (Title V). 

For more information about accessibility and accommodations, the City’s Title VI Program, ADA and Title VI grievance procedures, and/or the Mayor’s Committee on Persons with Disabilities, contact the City’s ADA/Title VI Coordinator by phone at 817-392-8552 or by email to ada@fortworthtexas.gov

 

Americans with Disability Act (ADA)

  • Employment: The City of Fort Worth does not discriminate on the basis of disability in its hiring or employment practices, and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA. 
  • Effective Communication: The City of Fort Worth will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the city’s programs, services and activities, including qualified sign language interpreters, documents in Braille and other ways of making information and communications accessible to people who have speech, hearing or vision impairments. 
  • Modifications to Policies and Procedures: The City of Fort Worth will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services and activities. For example, individuals with service animals are welcomed in City offices, even where pets are generally prohibited. 

 

Persons with disabilities who may need an accommodation, auxiliary aid or service, or a modification to a policy or procedure in order to participate in a City of Fort Worth meeting, program, service and/or activity, should contact the City’s ADA Coordinator at (817) 392-8552 or ada@fortworthtexas.gov at least 48 hours prior to the scheduled event so that appropriate arrangements can be made.  If the City does not receive notification at least 48 hours prior to the scheduled event, the City will make a reasonable attempt to provide the necessary accommodation.

 

Resources

  • View the Americans with Disability Act
  • View the Title VII of the Civil Rights Act (Employment)
  • View ADEA

 

Reasonable Accommodations Ordinance

In March 2016, City Council adopted ordinance 22098, which provides for “reasonable accommodation or modification for residential uses” for persons with disabilities and outlines a process for how to request accommodations. A person may request an accommodation when a desired change to a residential dwelling or property is not allowed by right. Examples include:

  • Carport, fence, or other structure in required yard (ramps allowed by right)
  • Paving of front yard (outside driveway)
  • Garage enclosure
  • Kitchen/stove in accessory dwelling unit
  • Occupancy by more than five unrelated adults

Apply for an accommodation

If an accommodation is approved, the applicant or property owner must obtain appropriate building permits or other permissions as normally required.

 

View the ordinance to learn more

 

Title VI

Title VI Program

Title VI of the Civil Rights Act of 1964 prohibits the exclusion from participation in, denial of the benefits of, or discrimination in the provision of any program or activity receiving Federal financial assistance on the basis of race, color, or national origin.

In accordance with the requirements of Title VI of the Civil Rights Act of 1964, and other federal authorities, the City is committed to ensuring that no person shall, on the grounds of race, color, creed, national origin, sex, income, age, disability, or limited English proficiency (LEP), be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination under any program or activity.

 

The Fort Worth City Council adopted its Title VI plan on June 26, 2018.

 

Title VI Discrimination Complaints

Any person, group of persons or their authorized representative may file a complaint of Title VI discrimination if such person believes that city services, activities or programs were withheld or denied on a discriminatory basis.

 

Complaints may be filed electronically (online), by mail, fax, or in person.

  •  File an Online Complaint:

 

  • File a Complaint via Mail to:

City of Fort Worth Diversity and Inclusion Department

Attn: ADA/Title VI Coordinator

200 Texas Street

Fort Worth, TX 76102

 

  • File a Complaint Via Fax to:

817-392-7529

Attn:  ADA/Title VI Coordinator

 

  • File a Complaint in Person:

Hazel Harvey Peace Center for Neighborhoods

City of Fort Worth Diversity and Inclusion Department

818 Missouri Avenue – 2nd Floor

Fort Worth, TX 76104

 

A Title VI discrimination complaint must be filed within 180 days from the date of the most recent occurrence of alleged discrimination.

For more information about the City’s Title VI Program, contact the City’s ADA/Title VI Coordinator by phone at 817-392-8552 or by email to ada@fortworthtexas.gov

 

Website Accessibility

The City of Fort Worth is committed to information and service accessibility. Understanding that government has a responsibility to provide services to all, the City of Fort Worth will continue making reasonable accommodations on this website for users with disabilities by applying appropriate standards, techniques and technologies as they become available and affordable.

If you need assistance finding information on this website, contact the ADA coordinator at 817-392-8552 or ada@fortworthtexas.gov.