Water bill messages and inserts

Below are the bill messages and inserts for the current month and previous two months.

October

Step 1.Bill message

If you have a sewer backup, call us at 817-392-4477 to check the city line before you call a plumber. If the backup is in the city pipe, this saves you the expense of having a plumber respond. If the backup is in your private line, the crew will tell you so you can call a plumber.  Learn to prevent clogged drains at www.ceasethegreasentx.com.

Step 2.Bill inserts

September

Bill Message

Join us on Sat., September 12 for our Fall 2026 YardSmart at FW Botanic Gardens, 8:30 a.m.  - 1 p.m. ! It’s FREE & registration opens 8/1. Visit this link to register: qrco.de/bgug3C

Come to Raíces Vivas (formerly Spanish Yardsmart) on 9/26 at Rose Marine Theater (1440 N Main St), 8:30 a.m. - 1 p.m. It’s FREE & registration is open! Link to register: qrco.de/bgug5b.

 

Bill Inserts 

August

Bill Message

Join us on Sat., September 12 for our Fall 2026 YardSmart at FW Botanic Gardens, 8:30 a.m. - 1 p.m.! It’s FREE & registration opens 8/1. Visit this link to register: qrco.de/bgug3C 

Come to Raíces Vivas (formerly Spanish Yardsmart) on 9/26 at Rose Marine Theater (1440 N Main St), 8:30 a.m. - 1 p.m. It’s FREE & registration opens 8/1. Link to register: qrco.de/bgug5b.

 

Bill Inserts    

News

Contact Us

817-392-4477 (24/7 for water emergencies, Select Option 1)

 

MyWaterAccount@FortWorthTexas.gov

 

Call Center hours are 7 a.m. to 7 p.m. Monday through Friday, excluding city holidays.

 

Walk-in assistance is available 7:30 a.m. to 5:30 p.m. Monday through Friday, excluding city holidays:
100 Fort Worth Trail
5th Floor
Fort Worth, TX 76102

 

Mailing Address for bill payments:
Fort Worth Water
P.O. Box 961003
Fort Worth, TX 76161-0003

 

Mailing address for other correspondence:
Fort Worth Water
P. O. Box 870
Fort Worth, TX 76101-0870

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