Water bill messages and inserts

Bill message

The time to protect your pipes from freezing is now. Don’t wait for the cold weather to arrive. Insulate pipes that are exposed and in non-heated areas, such as attics and in crawl spaces. Have faucet covers for placing over all outside faucets. For more tips, visit our website www.fortworthtexas.gov/water

Bill inserts

• Connect! / Conéctate!(PDF, 201KB)

• City Times / Boletín de Ciudad de Fort Worth(PDF, 2MB) 

Bill Message

Be on the lookout for holiday utility scams! Just a reminder FW Water employees/contractors will never ask to enter your home. Over email, we will never ask you to give us personal  info (social security, driver license, password, etc).  We will never ask you to buy a prepaid debit card to avoid service disruption. Utilitiesunited.org for more information. 

Bill Inserts 

• Protect your pipes from freezing temperatures(PDF, 412KB)
• City Times(PDF, 2MB)
• ¡Sigue Protegiendo la Plomería!(PDF, 409KB)
• Boletín de Ciudad de Fort Worth(PDF, 2MB)

Bill Message

Fort Worth Water is on Facebook and X! Like our "Fort Worth Water" page on Facebook and follow us on X @FWWater. Keep up with events, happenings, interesting news and breaking info. DO NOT use social media or email to report emergencies, but instead call 817-392-4477.

Solid Waste & Environmental Protection: Rates increased Oct. 1, shown on November bill. Stormwater utility fees rise Jan. 1, 2026.

Enviro. Fees Info: https://bit.ly/environmentalfees

Solid Waste info: https://bit.ly/fwgarbage

Stormwater info: https://bit.ly/fwstormwater

Bill Inserts    

• Residential water rate tier breakpoints are changing, not the rates(PDF, 609KB)

• City Times(PDF, 1MB)

• Municipio propone cambios a los nivelesde tarifas de agua residenciales en lugar de modificar las tarifas(PDF, 609KB)

• Boletín de ciudad de Fort Worth(PDF, 1MB)