Q. Can I register in Bonfire now?
A. Yes! In fact, we strongly recommend that you register as soon as possible.
Q. If I am signed up in the City’s current system, do I still need to register in Bonfire?
A. Yes! You will need to register in Bonfire to continue receiving information about the City’s bids. Registration is quick and easy and can be done by following this link: https://fortworthtexas.bonfirehub.com/portal/?tab=login
Q. If I am already registered in Bonfire, do I still have to register with the City?
A. Yes! You can use your existing log-in information to register with the City.
Q. Will I continue to receive notifications through the City’s current system about bid opportunities until Bonfire goes live? (Note: Bonfire went live on January 1, 2024. To receive notification about solicitations posted after that date, please make sure to register in Bonfire.)
A. Yes, as long as you are registered in the City’s PeopleSoft system. Everything will continue normally until the City officially switches to Bonfire.
Q. When does the City anticipate switching to Bonfire?
A. The City of Fort Worth will stop its current process of receiving hard copies of bid responses and start advertising, collecting responses, and awarding solicitations through Bonfire for all procurements posted on or after January 1, 2024. All procurements posted prior to that date will follow the current, hard-copy process.
Q. Will I receive notification of the date the City is switching to Bonfire?
A. The City will post updates on the City’s Purchasing page including the official go-live date. The City will also send out notices to all vendors currently registered with the City in PeopleSoft or Bonfire.
Q. Will there be training provided?
A. Yes! The City has four trainings scheduled for November 15, November 29, November 30 , December 6, 2023 and January 9, 2024. These are available via Zoom or in person. See the Training section of this webpage for more details!
Q. Will the City still accept bids in person once Bonfire goes live?
A. No, the City will only accept bids digitally via Bonfire for all procurements posted on or after January 1, 2024.
Q. What if I need access to a computer to submit a Bid?
A. You can use computers at any of the City’s libraries for free. City Community Centers also have computers available that can be used once a nominal membership fee is paid.
Q. Is it important to include NIGP Codes when I register?
A. Yes! Register for all applicable NIGP codes because that is how you will be notified of bidding opportunities.
Q. Who do I contact if I have any questions?
A. For questions or support when using the platform, please access the online knowledge base, search the FAQs, or contact the Bon-fire Support Team at email@example.com. If you have a question about working with the City, please contact the City of Fort Worth Purchasing Division at (817) 392-2462.
Q. Will all procurements be handled through Bonfire (including RFQs for engineering, etc.)?
A. Yes. This platform will be used for all procurements. Each procurement will be set up in compliance with relevant laws and regulations.
Q. Will this new bidding/procurement platform change the way we are paid?
A. No. This only impacts the way the City solicits, receives, and processes vendor responses.
Q. Do I need to register if my business does not respond to City solicitations?
A. No, but we still encourage it. You only have to register if your business wants to be able to respond to City solicitations.
Q. What do I do if I need to adjust my/my company’s settings to read/hear resources from Bonfire in a different languages?
A. Please visit this link to read step-by-step instructions on how to make that change: https://vendorsupport.gobonfire.com/hc/en-us/articles/6831760914583-Account-Settings-Overview-for-Vendors-
Q. What security measures does Bonfire use to ensure the safety of the information in the system?
A. Bonfire uses industry-standard technologies and service providers using only the highest protection, configuration, and encryption standards to keep customer data secure at all times. Bonfire designs, develops, and maintains its systems and applications following industry standards and best practices from CIS, NIST, and OWASP. Click here for security certifications and more information.