To report flooding or dangerous street conditions such as trees or other obstacles on city streets, hazardous potholes, traffic signal malfunctions, damaged street lights or traffic signs, call customer service at 817-392-1234. (Or use the myFW app.)
Hours are Monday through Friday 7 a.m.- 6 p.m.; Saturdays 7 a.m.-4 p.m. While not monitored 24-hours, residents are encouraged to call when Customer Service is open to report issues encountered at any time.