Transportation and Public Works (TPW) Services

To report flooding or dangerous street conditions such as trees or other obstacles on city streets, hazardous potholes, traffic signal malfunctions, damaged street lights or traffic signs, call customer service at 817-392-1234. (Or use the myFW app.)

Hours are Monday through Friday 7 a.m.- 6 p.m.; Saturdays 7 a.m.-4 p.m. While not monitored 24-hours, residents are encouraged to call when Customer Service is open to report issues encountered at any time.


Pollution Hotline

 Report Online

To report air or stormwater pollution by phone, call: 817-392-1234

For emergency situations, call 9-1-1

Information on Environmental Protection Fees »

 Water Quality Permits




City Hall
200 Texas St.
Fort Worth
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