Acentra Health
Acentra Health will be replacing Resources for Living as the City of Fort Worth Employee's Employee Assistance Program Provider starting January 1, 2026. Your Employee Assistance Program (EAP) is a complimentary service available to you through your employer. The EAP provides counseling sessions at no cost to you, as well as offering a wide variety of services to enhance overall well-being and support healthy work-life balance. The program is completely confidential and available to you and your household members 24/7.
1-888-703-9003
eap.acentra.com
ORG ID: COFW
EAP Overview Services Flyer(PDF, 1MB)
COUNSELING & SUPPORT
GET TO KNOW YOUR
Whether you’re facing stress, anxiety, depression, relationship challenges, substance abuse, work-related difficulties, or other concerns, we can help. Let us connect you with a highly qualified counselor for in-person, phone, or video counseling sessions. Up to 6 counseling sessions are available. Managers can take advantage of unlimited telephonic consultations related to workplace concerns.
LEGAL CONSULTATION
Legal concerns can be stressful, costly, and often result in lost work time. Reach out to the EAP for a referral for a free 30-minute consultation with a lawyer for any issue (excluding work-related issues). Should you choose to retain the lawyer you will receive a 25% discount for additional time and services.
FINANCIAL CONSULTATION
Do you need help with budgeting, saving, or with a financial related question? Contact the EAP for a free 30-minute phone consultation with a financial expert to help you get on the right path.
WORK-LIFE SUPPORT & REFERRAL SERVICES
Let us do the leg work when it comes to researching caregiver resources, fitness centers, colleges, adoption services, relocation services, volunteer opportunities, pet care, entertainment, doctors, home repair services, and so much more. Your time is too valuable. Our research team is standing by to do the work for you.
ONLINE RESOURCES & TOOLS
The EAP website listed below is your one-stop resource for tools and information designed to address life’s pressing concerns. You will find webinars, self-assessments, trainings, podcasts, and articles. Additionally, you can explore childcare and eldercare locators and resources, access calculators, download legal and financial forms, and more.
OTHER SUPPORT SERVICES
In addition to the services listed above, the program also includes Acentra Connect, your on-demand app providing instance access to mental health and well-being resources. You can also connect with Tess, an AI-powered chatbot to help with managing issues such as stress and anxiety.