Emergency broadband benefit now available

Published on May 13, 2021

a father and son sit on a couch looking at a laptop

Benefit Program. During the COVID-19 pandemic, the program will make available up to $3.2 billion worth of consumer discounts on broadband services and equipment like computers and tablets.

The program will continue until the $3.2 billion in federal funding runs out or six months after the Department of Health and Human Services declares an end to the pandemic. Eligible households will be able to receive on their broadband bill a discount of up to $50 per month. They will also be eligible for a one-time discount of up to $100 to purchase a laptop, desktop computer or tablet from participating providers if they contribute more than $10 and less than $50 toward the purchase price.

Households can qualify through their use of existing assistance programs like SNAP, Medicaid, Lifeline or if a child relies on reduced-price school meals programs. The Emergency Broadband Benefit is also available to households that are eligible for a broadband provider’s existing relief program, to those who have received a federal Pell Grant during the current award year, and to those low-income households who suffered a large loss in income during the pandemic due to job loss or furlough since February 2020.

Over 825 broadband providers are taking part in the program. The benefit is available to eligible new, prior and existing customers of participating providers. Customers can sign up by contacting a participating provider or enroll online. 

To learn more or to get a mail-in application, call 833-511-0311.



Photo: High-speed internet service is vital for families to take advantage of health, education and workplace opportunities.



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