Healthy Challenge Wellness Program offerings for mental health well-being:
Our mission for the Healthy Challenge program is to support and empower employees, retirees and their families to make healthier lifestyle choices. Together with Ramp Health and the Benefits Team, we bring you the latest health and wellness content, educational programs and an online community to help keep you motivated!
Mental-Health-Leave-Policy-PD-5.9.25.pdf(PDF, 894KB)
All programs are confidential and in compliance with the Health Insurance Portability and Accountability Act (HIPAA).
- Alight can help direct people to the right service or providers by calling 866-307-883 or via their app.
- Virtual mental health counseling with psychiatrists/psychologists
- Covered 100% on Health Center Plan, low cost on Consumer Choice Plan
- Covered 100% on Health Center Plan
- Deductible and coinsurance for Consumer Choice Plan Members
Acentra Health will be replacing Resources for Living as the City of Fort Worth Employee's Employee Assistance Program Provider starting January 1, 2026. Your Employee Assistance Program (EAP) is a complimentary service available to you through your employer. The EAP provides counseling sessions at no cost to you, as well as offering a wide variety of services to enhance overall well-being and support healthy work-life balance. The program is completely confidential and available to you and your household members 24/7.
1-888-703-9003
eap.acentra.com
ORG ID: COFW
EAP Overview Services Flyer(PDF, 1MB)
Childcare Concierge (Coming Soon)
- Call with your requirements
- Concierge finds providers who meet your requirements
Online will and estate planning:
Legal services
Obtain a half-hour free consultation with a participating attorney for each new legal topic (each plan year) related to:
• General, family and criminal law
• Elder law and estate planning
• Divorce
• Wills and other document preparation
• Real estate transactions
• Mediation services
Receive a 25% discount off of fees for services beyond the initial consultation (excluding flat legal fees, contingency fees and plan mediator services). Services must be related to the employee or eligible household members. Employment law is excluded.
Financial services
Receive half-hour free telephonic consultation for each new financial topic (each plan year) related to:
• Budgeting
• Retirement or other financial planning
• Mortgages and refinancing
• Credit and debt issues
• College funding
• Tax and IRS questions and preparation
Plus, get a 25% discount off tax-preparation services. Services must be for financial matters related to the employee and eligible household members.
Identity theft services
One-hour fraud resolution phone consultation or coaching about ID theft prevention and credit restoration. Services include a free emergency kit for victims.