Required Documents

Step 1.Who is eligible to apply for CAP services?

To qualify, applicants must:
• Live in Tarrant County.
• Meet income eligibility requirements.
• Be the account holder or authorized user for utility assistance.
• Additionally, proof of income is required for ALL household members over 18.

Step 2.What documents do I need to apply?

For all household members, provide:
• Benefit verification letters, such as Social Security award letters, TANF letters, SSI letters and other benefits received in the past year.
• Proof of U.S. legal residency for all household members. This can include passports, birth certificates or green cards.

For head of household and all household members age 18 and above, provide:
• A Texas driver’s license or a student ID issued by the government.
• Proof of income for all household members age 18 and above in the past 30 days. This can include recent pay stubs, award letters, SSI pension letters or any other relevant documents. If no income is available, use the Declaration of Income Form.
• A copy of your most recent utility bill, showing the company’s letterhead, account number and the payment due date.

Step 1.What is the Community Action Partners (CAP) program?

The CAP program serves as Tarrant County’s Community Action Agency, helping economically disadvantaged individuals, families and older adults. Services include energy, housing, financial and employment assistance.

Step 2.What types of assistance does CAP offer?

CAP provides assistance with:
• Utility bills and weatherization.
• Veteran assistance.
• Job training and employment services (on a case-by-case basis).
• Financial literacy and budgeting.
• In Declared Disaster Emergency by the Governor of Texas, emergency resources such as food and shelter.

Step 3.What priority is given?

Services are provided on a first-come, first-served basis. Once the application is received, priority will be given to vulnerable populations such as seniors, individuals with disabilities and families with children age 5 and under.

Step 4.What happens after I submit my application?

Once submitted online, your application will be reviewed for eligibility, and you will be contacted if additional documentation or information is needed. Designated application periods help ensure applications are reviewed in a timely and consistent manner and allow CAP to provide better service to applicants throughout the year.

Step 5.How can I stay updated on CAP services?

Subscribe to City News and follow CAP on social media platforms such as Facebook and YouTube.

Step 6.What if I have a question about my CAP application?

You can call 817-392-2276 for information about CAP services and upcoming application opportunities. Due to extremely high demand, we are unable to answer every call immediately. We do our very best to answer every call, but you may experience long wait times.

Calling the phone line does not guarantee access to services or an application. Application opportunities are posted on the website when available.

For the most current and reliable information about when and how to apply, CAP strongly encourages residents to check this website regularly for updates and posted opportunities. Application opportunities are posted on the website when available, and throughout the year.