817-392-4477 (24/7 for water emergencies, Select Option 1)
MyWaterAccount@FortWorthTexas.gov
Call Center hours are 7 a.m to 7 p.m. Monday through Friday, excluding city holidays.
Walk-in assistance is available 7:30 a.m. to 5:30 p.m. Monday through Friday, excluding city holidays.
908 Monroe St.
Fort Worth, TX 76102
Mailing address for bill payments:
Fort Worth Water
P.O. Box 961003
Fort Worth, TX 76161-0003
Mailing address for other correspondence:
Fort Worth Water
P. O. Box 870
Fort Worth, TX 76102
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