Departments

Providing information about the city of Fort Worth's dedicated departments by describing their basic responsibilities, primary functions and relationship with the city, residents and the council.

Click on a department below to find department contacts and more.

City Directory

This is a directory of city managers and contact information. Find links on this page to the main contact page and ways to contact us, as well as to contact departments and how to use the MyFW APP to report issues.

Fort Worth Call Center main contact number: 817-392-1234

Aviation

The Aviation Department provides the City of Fort Worth with three world-class airports -- Perot Field FW Alliance Airport, Meacham International, and Spinks. Learn more.

Main contact number: 817‑392‑5400

City Attorney's Office

The City Attorney’s Office provides transactional and advisory services as general counsel, and provides litigation services to the tenth largest city in the nation, handling the bulk of lawsuits in-house.

Main contact number: 817‑392‑7600

City Manager's Office

The City Manager’s Office is made up of non-political employees managed by the City Manager, who is appointed by the City Council.

City Secretary's Office

Provides residents with information on formal actions of the City Council; meeting dates, times and places; election data; ordinances, contracts, and other official city documents.

Main contact number: 817‑392‑6150

Code Compliance

The Code Compliance Department oversees the welfare and care of our City shelter pets (Animal Care & Control) and regulates compliance with City ordinances to protect the well-being of our residents and four-legged friends (Code Enforcement).

Communications & Public Engagement

Provides effective, accurate and timely information, as well as ways to share thoughts and concerns with city employees, department leaders, and elected officials. Media Relations, Community Engagement, Fort Worth Television, Customer Care, Website Management and Volunteer Programs.

Main contact number: 817‑392‑1234

Development Services

Development Services is seeking to make Fort Worth the most livable city in Texas by promoting orderly growth and development, safe construction, and neighborhood vitality. Get pre-development information, permits, inspections, platting and zoning information for development projects. Use the CFW Permit Tool and Accela.

Main contact numbers: Find the contact link on this page.

Economic Development

Fort Worth's Economic Development Department develops and administers programs that promote a strong economy and improves the economic well-being of the city.

The department is committed to enhancing the quality of life for Fort Worth residents and growing city businesses.

Civil Rights Office

Providing information and services related to basic human rights, including enforcement of the city’s anti-discrimination ordinance and federal housing, employment, accessibility, and accommodation laws.

Main contact number: 817-392-7525

Emergency Management & Communications

The EMC coordinates and prepares for emergency response to situations and circumstances affecting the City of Fort Worth.

Main contact number: 817‑392‑6170

Environmental Services

Environmental Services supports the City's goal to be clean, safe, and green through its Environmental Quality, Consumer Health, and Solid Waste Services divisions.

Main contact number: 817-392-1234

Financial Management Services

In a spirit of excellence, integrity and dedication, the Department of Financial Management Services is committed to providing timely, accurate, clear and complete information and support to other city departments, residents and stakeholders of the city.

Main contact number: 817‑392‑8500

The FWLab

The FWLab helps the City of Fort Worth use data to make better decisions. The department manages the City’s operating and capital budgets, analyzes taxes and other revenues, coordinates bond programs, and oversees special district finances. It works to strengthen performance management and continuous improvement, and leads advanced analytics, data governance, and citywide innovation efforts.

Fire

The Fort Worth Fire Department protects one of the fastest-growing metropolitan areas in the country with a wide range of services, including: emergency preparedness, fire prevention, education and investigations, Emergency Medical Services (EMS), and fire response.

Main contact number: 817‑392‑6800

Human Resources

Offering employees assistance in the divisions of Talent Acquisition, Classification & Compensation, Workers Comp, Safety, Risk Management, Property & Casualty, HR Business Partners, HRIS/Records, Organizational Development, Employee Labor Relations, Benefits, and year-round Wellness programs.

Main contact number: 817-392-7750

Internal Audit

City Auditor’s Office works to keep Fort Worth government effective, efficient, and accountable through independent assessment of operations and business practices. Compliance information is provided through Annual Audit Plans, Audit Reports, Peer Review and the Audit Committee.

Main contact number: 817-392-6158

Information Technology Solutions (ITS)

ITS provides information technology services with innovative solutions to the City department's goals of providing quality services and data to City residents. This includes managing Radio Towers and Systems, Enterprise Resource Planning (ERP), Mainframe Applications, GIS Data and ESRI Maps.

Main contact number: 817‑392‑8800

Fort Worth Public Library

The Fort Worth Public Library is committed to building a community of learners, dreamers, and doers. The City libraries provide books, online digital media, community outreach, rental rooms, and much more.

Municipal Court

The Fort Worth Municipal Court is a court of record whose primary jurisdiction is fine-only, Class C misdemeanor criminal cases. We strive to provide equal protection and due process of law. Our primary goal is to do justice for all who appear in our court on behalf of our residents. The court also processes civil parking cases.

Main contact number: 817‑392‑6700

Neighborhood Services

The Fort Worth Neighborhood Services Department strengthens communities by empowering residents with housing, community development and social services. Through collaborative efforts, we improve the quality of life in our neighborhoods with people-focused programs and strong partnerships.

Office of the Medical Director

The Office of the Medical Director (OMD) is tasked to provide medical direction and oversight for the Fort Worth Reginal EMS System.

Office of the Police Oversight Monitor

The Office is the designated community oversight agency empowered to act fairly and impartially, ensuring greater accountability of and public trust in Fort Worth law enforcement.
OPOM encourages community engagement, by providing documents, reports, surveys, and reporting processes.

Main contact number: 817‑392‑6535

Park & Recreation

The Park & Recreation Department maintains 313 parks (13,493 acres), 16 Open Space (707 acres) and public spaces citywide, as well as provides recreational activities (sports, pools, tennis, trails, playgrounds, dog parks, forestry, fishing & fitness), community centers, & educational programming that makes Fort Worth a great place to live, work & play.

Police

The Fort Worth Police Department is a municipal law enforcement agency of the City of Fort Worth. For emergencies please contact 911. To find police reports or report crimes navigate to the city of Fort Worth Police Department website.

Main contact number: 817‑392‑4200

Property Management

The Property Management Department consists of four divisions including Facilities Management, Fleet Services, General Services, and Real Estate. This includes utility administration, fleet fuel management, tax-foreclosed property, lease administration and real property.

Main contact number: 817‑392‑7590

Public Events Department

Fort Worth’s Public Events Department manages the operations of the downtown Fort Worth Convention Center, the Cultural District’s Will Rogers Memorial Center, and the Office of Outdoor Events. There are over 3 million visitors to Fort Worth each year through numerous diverse events.

Main contact number: 817‑392‑8151

Transportation & Public Works

The Transportation & Public Works Department maintains the City's surface streets, sidewalks program, parking management, pavement marking, traffic signals, traffic signs, rail crossings, storm water channels and other key infrastructure.

Water

The water utility is responsible for providing drinking water, wastewater, and reclaimed water service that protects human health and the environment. Pay your water bill, get billing information, conserve water, report, and learn about the main breaks, get developer requirements for tap installation, removals and fees.

Main contact number: 817-392-4477