About Us

Fort Worth stands as one of the fastest growing cities in the nation. The Water Department is responsible for providing safe and reliable water and wastewater service with environmental integrity.

 

Contact

Email/Hours/Phone 

817-392-4477 (24/7 for water emergencies, select option 1) 

Call Center hours are 7 a.m to 7 p.m. Monday through Friday, excluding city holidays.

Walk-in assistance is available 7:30 a.m. to 5:30 p.m. Monday through Friday, excluding city holidays.

Email: wpe@FortWorthTexas.gov  

Report

 

 Addresses 

Mailing Address for bill payments:

Fort Worth Water

P.O. Box 961003

Fort Worth, TX 76161-0003

 

Mailing address for other correspondence:

Fort Worth Water

P. O. Box 870

Fort Worth, TX 76102