About Us

Fort Worth stands as one of the fastest growing cities in the nation. The Water Department is responsible for providing safe and reliable water and wastewater service with environmental integrity.

Leadership & Organization

The water utility's leadership team is comprised of the water director, two deputy directors and six divisions, each led by an assistant director.

Water Department History

Fort Worth started growing at a fast pace with the arrival of the Texas and Pacific Railroads in 1876.

Awards

Throughout the years, Fort Worth Water has received numerous awards and recognition.

Environmental Excellence Awards

Each year Fort Worth recognizes local businesses and organizations for exceptional environmental stewardship.

Report: Proposed FY2025 water, wastewater budget & rates

Explain proposed budget, rate changes and seek comments

Water Utility Annual Report

Highlights of the key accomplishments and challenges from the previous fiscal year.

Contact

Email/Hours/Phone

817-392-4477 (24/7 for water emergencies, select option 1)

Call Center hours are 7 a.m to 7 p.m. Monday through Friday, excluding city holidays.

Walk-in assistance is available 7:30 a.m. to 5:30 p.m. Monday through Friday, excluding city holidays.

Email: wpe@FortWorthTexas.gov

Report

Addresses

Mailing Address for bill payments:

Fort Worth Water

P.O. Box 961003

Fort Worth, TX 76161-0003

Mailing address for other correspondence:

Fort Worth Water

P. O. Box 870

Fort Worth, TX 76102